AgentBox · for banks, NBFCs, insurers and fintechs
The calls that never stop, answered out loud.
A voice agent that reminds, collects, verifies, blocks, quotes and renews, on your phone numbers and in your app, in Hindi, English and Hinglish. Every call picked up, every hour, with the OTP typed and never spoken.
₹1 a minute, all-in24 / 7 every call picked upOTP typed, never spokenIndia data residency
Saral Finserv· collections desk0:00
Listening…
The demo · bfsi.vartalaap.si · voice in training
Soon, you try it.
The demo lender is built and wired: collections, card service and a loan line on our own speech recognition and language model. The Hindi voice is in its final training run. The moment it passes our listening test, this frame goes live and the QR code starts working. Until then, here is exactly what it will do.
NBFC · collections, cards & loans
Saral Finserv
A demo NBFC. Ask about your EMI and promise a date, block a card after verifying what only you know, check loan eligibility and hear the EMI. Amounts, dates and links appear on screen as you speak.
The QR already points at the demo. It opens when the voice does.
Demo · Saral Finserv · opening soon
The voice is in its final training run.
Speech recognition and understanding are done. When the Hindi voice passes our listening test, the agent loads right here and your browser asks for the microphone once.
The same agent works your outbound dialler and your inbound lines. It knows your products, rates and policies, verifies the caller by what only they know, does the task in your systems and hands over to a person the moment that is the right call.
Collections & EMI reminders
Pre-due nudges, promise-to-pay with a date the customer actually offered, a UPI link by SMS, and a polite, scripted escalation. Every outcome and recording lands in the collections CRM.
EMI kab due hai? 16 ko pay kar doon?
KYC & onboarding
Re-KYC reminders, document pick-up scheduling, address and nominee confirmation, with every detail read back before it is saved. Video-KYC gets booked into a real slot.
Aadhaar update ke liye kya chahiye?
Cards & accounts
Block a card at 2 am, dispute a charge, change a limit, request a statement. The caller is verified by what they know and an OTP typed on the keypad, never by anything said aloud.
Mera card block kar do, abhi.
Loan leads & eligibility
Qualify a personal or two-wheeler loan lead in ninety seconds, quote an indicative EMI from your rate card, and book the call-back with the right officer, in the lead's language.
5 lakh ka loan, EMI kitni banegi?
Insurance renewals & claims
Renewal reminders with the premium and a payment link, first notice of loss taken completely and calmly, claim status read from your system, and the surveyor visit scheduled.
Policy renew karni hai, premium kitna?
Fraud alerts & verification
Outbound confirmation of a suspicious transaction within a minute of the alert, in the customer's language. The agent never asks for a PIN, a CVV or an OTP out loud, and says so.
Yeh ₹18,000 ka transaction aapne kiya?
Compliance · built in, not bolted on
Guardrails a regulator would sign.
Financial calls are regulated conversations. The agent is built so the easy mistakes are impossible, and the hard questions have a written answer before procurement asks them.
OTP, PIN and CVV are never spoken
Secrets are entered on the keypad or a secure screen and never pass through the model, the transcript or the recording. The agent is trained to refuse them if a customer starts reading one out.
DTMF capture with the audio path muted
Secure link for card entry on web and app
Transcript redaction as a second line
DPDP Act 2023, by design
Every call states its purpose and asks for consent before recording. Data is used only for that purpose, retained for the period you set, and erased on request, with a log that proves it.
Consent disclosure and capture at the top of every call
Purpose limitation per campaign
Retention and erasure with an audit log
Data stays in India
The whole stack runs on commodity servers, so it runs where you need it: in our Indian region, or inside your own data centre behind your own firewall, with nothing leaving.
Indian region by default
On-premise deployment for banks that require it
No third-party model vendor in the call path
Audit-ready, every call
Every conversation is transcribed, time-stamped and tied to the action it produced in your system. Scripts, escalation rules and refusals are versioned, so what the agent said last quarter is provable.
Transcripts and recordings with consent flags
Script and policy versioning
Export for internal audit and regulators
Going live
From your scripts to the first live call, in three weeks.
No new system for your team to learn. The agent works from your products, scripts and policies, and every call it takes shows up in your CRM and a dashboard the moment it ends.
1
Share your scripts & products
Call scripts, rate cards, policies, escalation rules and the systems the agent must write into. We load them in; a change you make shows up on the next call.
ScriptsRate cardsCRM · LOSCore banking on request
2
We tune the agent, you listen
Its name, its voice, its Hindi and its manners; what it offers and when; when it hands over to a person. Your compliance team hears it on your own call types before a customer does.
3
Go live on your numbers
Your dialler and inbound lines, a widget in your app, a pilot cohort first. Every conversation in your dashboard, every outcome in your CRM, every minute at ₹1.
For BFSI
Hear it on your own call type.
Thirty minutes is enough. Bring your collections script or your busiest inbound reason; we'll show the agent handling it in Hindi and English, then talk through pricing, compliance and the pilot plan.